Hotel Kivir in Seville, Spain, has a wide range of alluring features for both local and foreign tourists. In Part 1 of this series about this popular destination, manager Andrea summarizes what you can expect there and invites you to experience it in person.

María del Mar is the head of reception at the Hotel Kivir in downtown Seville, on the banks the of the Guadalquivir river. Today, she'll tell us about her department's daily work as well as the importance of internal communication and good customer service.

Meet Fran Rodríguez, a chef at Restaurante Fluvial at the famous Hotel Kivir in Seville, Spain, who will share with us a delicious recipe for tuna tartare.